FleetFusion.ai
Effective Date: 09/02/2026
FleetFusion.ai (“FleetFusion.ai”, “we”, “us”, or “our”) is operated by FL Global Holdings Ltd, trading as FleetFusion.ai. We are committed to protecting your privacy and handling personal data in a transparent, secure, and lawful manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the FleetSafe.ai mobile application, web platform, and related services (collectively, the “Services”).
1. Who We Are
Data Controller:
FL Global Holdings Ltd
Trading name: FleetFusion.ai
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: info@fleetsafe.ai
Website: https://www.fleetfusion.ai
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide
- Name, email address, phone number
- Company name and role
- Account credentials
- Support requests and communications
2.2 Information Collected Through Use of the Services
- Vehicle and fleet data provided by your organisation
- Safety events, incident data, and related metadata
- App usage data (features used, timestamps, interactions)
2.3 Device and Technical Information
- IP address
- Device type, operating system, and app version
- Log files and diagnostic data
2.4 Location Data (Where Enabled)
- Vehicle or device location data where required for fleet safety and operational features
- Location data is only collected where enabled by your organisation and permitted by law
3. How We Use Your Information
We use information to:
- Provide, operate, and maintain the Services
- Improve safety, analytics, and platform functionality
- Manage user accounts and organisational access
- Communicate service updates and support responses
- Detect, prevent, and investigate security or misuse
- Comply with legal and regulatory obligations
We do not sell personal data.
4. Legal Basis for Processing (GDPR / UK GDPR)
Where applicable, we process personal data under the following legal bases:
- Performance of a contract
- Legitimate interests (e.g. service improvement, security)
- Legal obligations
- Consent, where required
FleetSafe.ai generally acts as a data processor on behalf of fleet operators (our customers), who are the data controllers for driver and vehicle data.
5. Data Sharing and Disclosure
We may share information with:
- Trusted service providers (hosting, analytics, support)
- Group companies and affiliates
- Law enforcement or regulators where legally required
All third parties are required to implement appropriate technical and organisational safeguards.
6. International Data Transfers
Your data may be processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Services
- Meet legal, contractual, and regulatory requirements
- Resolve disputes and enforce agreements
Retention periods may vary depending on customer configuration and legal obligations.
8. Security Measures
We implement appropriate technical and organisational measures to protect personal data, including:
- Access controls and authentication
- Encryption where appropriate
- Secure hosting environments
- Regular security monitoring
No system is 100% secure, but we work continuously to protect your information.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
Requests should be directed to your employer (fleet operator) or to us using the contact details above.
10. Children’s Privacy
FleetSafe.ai is not intended for use by individuals under the age of 16, and we do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website, and the “Effective Date” will be updated accordingly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
FL Global Holdings Ltd
Trading as FleetSafe.ai
Email: privacy@fleetsafe.ai
HealthDrive app
Last updated: 27 October 2026
This section covers the HealthDrive app for iPhone, Apple Watch, Android and Wear OS, published by FL Global Holdings Ltd, trading as FleetFusion.ai. Where this section differs from the rest of this policy, this section applies to HealthDrive. Contact: support@fleetfusion.ai.
The short version
HealthDrive works out your readiness on your device. Your health data — including sleep, heart rate, heart-rate variability and heartbeats — stays on your device. There is no HealthDrive account, and HealthDrive does not share your information with an employer or fleet.
The exception is Wingman Sam, an optional voice companion. If you turn Sam on and start a conversation, what you say or type to Sam is sent to ElevenLabs to provide the conversation. Sam never receives your health data or your scores.
What the app uses, and where it stays
| Data | Where it comes from | What it is used for | Leaves your device? |
|---|---|---|---|
| Sleep, heart rate, resting heart rate, heart-rate variability and heartbeat series | Apple Health on iPhone, or Health Connect on Android, with your permission | Working out your readiness score and showing your health information inside the app | No |
| Beat-to-beat heart data | A Bluetooth heart-rate sensor you pair | Live signals confirming your score | No |
| Motion activity, such as being in a vehicle | Your phone’s motion sensor, if you turn on driving detection | Filling in your hours log | No |
| Location, including speed and a home area you set | Your phone’s GPS and, on Android, the Android Auto connection, if you turn on driving detection | Detecting driving and noticing when you are home | No. No route is stored. |
| Information you enter, including your first name and duty log | You | Showing your information back to you | No |
| What you say or type to Sam | You, when you start a conversation | Your conversation with Sam | Yes — to ElevenLabs, as described below |
Wingman Sam
Sam is off until you turn it on in Settings. When you talk to Sam:
- Your voice and any messages you type are sent to ElevenLabs (ElevenLabs Inc.), which provides Sam’s voice and conversation as our processor. ElevenLabs is configured not to keep recordings or transcripts once the conversation ends.
- We record that a session happened on servers in the UK: an anonymous device identifier, when it started and ended, and how long it lasted. These records are used to apply the monthly time limit. We do not store what was said.
- We also record your consent choices in Settings → Your data, the time you made them, a one-way hash of your IP address and the app’s user agent, including the app and operating-system version, so we can show what you agreed to.
Turning Sam off ends any conversation and stops further conversation data being sent.
Health data
Data from Apple Health or Health Connect is never used for advertising or marketing, never sold, and never shared with third parties. It is used only to show your readiness score and health information inside the app.
On Android, HealthDrive reads — and never writes — these Health Connect data types: sleep, resting heart rate and heart-rate variability. It reads historical data to build a baseline covering about five weeks, and reads in the background so your score is ready when you open the app. HealthDrive’s use of information received from Health Connect adheres to the Health Connect permissions policy, including the Limited Use requirements.
Your controls
- Each data source has its own switch under Settings → Your data. Turning one off takes effect immediately.
- You can withdraw Health, Motion, Location and Bluetooth access at any time in your phone’s settings. On Android, you can also manage access through Health Connect.
- Export a copy of what the app holds from Settings. That file goes only where you choose to send it.
- Deleting the app deletes the information it stores locally on your device.
Crash reports
If you have chosen to share analytics in your iPhone settings, Apple may share crash reports with us. On Android, Google Play may share crash and performance reports, known as Android vitals, with us if your phone’s diagnostics setting allows it. Apple and Google handle these reports under their own privacy policies. HealthDrive itself sends no crash reports.
Children
HealthDrive is not directed at children.
Your rights
The only personal data we hold from HealthDrive is the Sam session records and consent choices described above, keyed to an anonymous device identifier. You can ask to access or delete these records by emailing support@fleetfusion.ai, and we will help you identify the records for your device. Everything else is held on your device and can be managed through the app and your phone’s settings. If you are in the UK, you can also complain to the Information Commissioner’s Office at ico.org.uk.
Changes
If a future version of HealthDrive sends additional data off your device, we will update this section and ask for your consent in the app before that data is sent.